Services · Booking and dispatch

Booking that runs itself, so your day doesn't run you.

We build online booking, scheduling, calendars and payments for service businesses that have outgrown phone calls and spreadsheets. It's designed around how your team actually works.

What we build

  • Online booking, scheduling, calendars and payments for service businesses
  • Technician calendars
  • Stripe payments
  • Google Calendar sync
  • Booking, dispatch and payments for mobile crews (DispatchEngine)

Mobile and on-site service businesses: tire and auto service, repair, cleaning and installation crews. Before they call us, bookings usually arrive by phone, text and email, someone copies them into a calendar, and payments get chased after the job.

AI built in

An assistant that books jobs while you're under a car.

Most booking systems wait for customers to fill in a form. We build AI into yours: it answers texts, books jobs, plans the day and writes the follow-ups, using your prices, your schedule and your rules.

Northline Mobile TireText messages · AI assistant
Live
Tuesday 9:47 pm
Hi, can you swap my winter tires this Saturday? 2019 RAV4, they're already on rims.
Hi Sam! A winter swap on rims is $95 and takes about 40 minutes at your driveway. Saturday I have 9:00, 10:30 or 1:00. Which works best?
10:30 please
Booked: Saturday 10:30, winter swap for your RAV4. Marcus will text when he's on the way.
Pay $95 by card
✓ Added to Marcus's Saturday · route updated
Example conversation, demo data. The assistant uses your prices, your schedule and your rules.

Books jobs by text and chat

Customers write the way they talk. The assistant checks real availability, quotes your prices, books the job and takes the payment.

Answers after hours

Missed calls and late-night texts get an instant reply that captures the job, so the lead doesn't go to the next shop.

Plans the day for you

Suggests which tech takes which job and in what order, based on location, skills and drive time.

Reads customer photos

A photo of a tire sidewall or a dashboard light becomes the size, the issue and a draft job before anyone calls back.

Follow-ups that write themselves

Reminders, review requests and "time to swap" messages each season, written in your voice and sent at the right time.

Ask your business anything

"How many tire swaps did we do in October, and what did they earn?" Plain-English answers from your own records.

Agents that run the routine

An agent is AI that works through a whole job by itself, step by step, and reports back. Ours run on a schedule inside your system, with your rules.

Every evening at 6

  1. Confirms tomorrow's jobs by text
  2. Moves cancellations and fills gaps from the waitlist
  3. Chases unpaid invoices
  4. Sends you a two-line summary

Run it from ChatGPT or Claude

We give your system an MCP connection, the standard way AI assistants plug into software. Then you run your business by asking the assistant you already use.

  • “Move Mrs. Lee to Thursday morning and let her know.”
  • “What's still unpaid from last week?”
  • “Block Friday afternoon for Marcus.”

You stay in chargeYou decide what the AI may do on its own and what waits for a person to approve.

Your data stays yoursWe use AI providers whose business terms don't train their models on your data, and send only what each task needs.

Costs you can seeAI usage is metered and capped, so a busy month never turns into a surprise bill.

How a project runs

  1. 01

    Understand the work

    We map how your business runs today: who books, who does the job, who gets paid, and where it breaks.

  2. 02

    Design the screens

    You see and click through the screens before any code is written, and change what doesn't fit.

  3. 03

    Build

    Web, iOS and Android, with the dashboards and back office behind them.

  4. 04

    Test

    We test on real phones and with real staff before anything reaches your customers.

  5. 05

    Launch

    Domains, app store listings, payments and accounts set up and handed over to you.

  6. 06

    Look after it

    We keep it running and keep improving it. Wheel Easy's system has run every day for over two years.

What clients say

I came to them with just a vision of what I wanted to create, and their help has been a dream scenario for a non-technical founder like myself.
Dennis Ho · CEO, Wheel Easy Inc.

Questions

How long does it take?

A first version usually takes 6 to 12 weeks, depending on what it needs to do.

Who owns the software?

You do, once the project is paid in full: the code, the accounts and any app store listings.

Why not build it myself with AI?

You can get a working demo with AI in a weekend, and for some things that's enough. The hard part comes after: payments, logins, data that must not be lost, app store review, and someone to fix it when it breaks on a Saturday morning. We use AI to build faster, and we take responsibility for it working, for years.

What are AI agents and MCP, in plain terms?

An agent is AI that carries out a multi-step job by itself, like confirming tomorrow's bookings, and reports back. MCP is the standard way AI assistants such as ChatGPT and Claude connect to software; with it, you can run your own system by asking your assistant.

Can you add AI to software we already have?

Often, yes. If your system has an export or an API, we can connect an AI assistant to it. We'll tell you what's possible after a look at it.

Is our data safe with AI?

We use AI providers whose business terms don't use your data to train their models, send only what each task needs, and keep the records in your own system.

Which AI do you use?

We pick the model that fits the job, usually from Anthropic (Claude) or OpenAI, and can switch when a better one comes along.

What happens after launch?

We look after hosting, updates and fixes for a monthly fee, and quote new features separately.

Can customers pay by card when they book?

Yes. Payments run through Stripe, so card details never touch your systems. Wheel Easy's customers pay when they book.

Does it work with Google Calendar?

Yes. Bookings can sync with Google Calendar, so your team sees jobs where they already look.

Do you work with businesses outside Ontario?

Yes. We're based in London and Barrie, Ontario, and we've built for clients in British Columbia.

Have a project in mind?

We take on a small number of custom projects each year, usually by referral. Tell us what you need and we'll tell you honestly whether we're the right fit.